What Happens During Your In-Home Shutter Consultation

Mike Horn

To help you pick the appropriate window treatments for your windows, some companies, like Sunburst, start out with an in-home consultation. By bringing samples to you, we can demonstate how different window treatments would work in your room. You’ll see how simple it is to find the right window covering when you get out of the sterile showroom.

But what actually goes on during an in-home consultation? And how does meeting a representative in your home help you better choose the perfect window treatment? Sunburst regularly performs these in-home consultations, and here’s what you will experience at your visit.

Stepping Through A Typical In-Home Shutters Consultation

Homeowners viewing window treatment samples.

Start by scheduling an appointment by contacting your local representative. If you already know what window covering you want, like our Polywood® plantation shutter, then we will make sure to show you a variety of options for your preferred treatment. We will also offer alternatives, so you can know that your windows match your vision.

When we arrive, we’ll sit down and talk about what you need in a window treatment. We’ll look at your lighting, privacy, and energy efficiency preferences, and we’ll pay special attention to hard-to-reach or specialty-shaped windows. Your rep will also inquire about how your windows are used and what ambiance you are trying to accomplish. And it’s fine if you don’t know percisely what you’re looking for, as we’ll explain all your options.

That may require going through different window treatments to discover which treatments fit into your interior design and work with your windows. Most clients want to try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or picking the perfect stain to match the room. We’ll also find all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

After you decide on a treatment, we’ll take the exact measurements of your windows. We usually measure the windows in each room—even if you only need to buy window treatments for a portion of the house. We perform this service because many of our clients want to order future shutters or blinds quickly. At the end of the appointment, we will thoroughly explain the detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Red Flags For A Subpar In-Home Shutter Consultation

While we are sure that Sunburst will perform compentent in-home consultation, there are some things you should never witness from any window treatment salesperson. After all, the quality of the consultation mirrors the quality of the product.

First, your salesperson should be careful and professional. They should show up on time, clean and presentable, and offer to prevent floor scuffs with shoe booties. Your consultant should always give you product and company pamphlets and pricing details.

When it comes to price, you should expect a detailed written quote. Don’t accept a large pricing range, scribbled on a blank page or the back of a business card. And always reject a quote if they won’t measure your windows. You need to be able to follow how much you should pay and why. If you haven’t already, search for any references and online reviews to feel confident in your order.

You Can Count On An Enjoyable In-Home Consultation With Sunburst

At Sunburst, we work hard to match our customers’ windows with a quality window treatment. Our reps are said to be courteous, professional, and knowledgeable. And we’ll never allow any pricing or quality surprises after the fact. Just contact us at 732-301-6168 to set up your in-home consultation.